Privacy policy

1. Introduction

At Ayan Finserve India Pvt Ltd, we highly value the trust you place in us. We are committed to upholding ethical standards in the collection, usage, and protection of your information. Your privacy and security are of utmost importance to us. This Privacy Policy governs the use of our website, applications, products, and services. By accessing and using our website or services, you indicate your acceptance of this policy and our terms of use.

2. Definitions

Personal Data: Any information that can directly or indirectly identify an individual.

Processing: Any operation or set of operations performed on personal data, whether by automated means or not, such as collection, recording, organization, storage, adaptation, and retrieval.

Data Subject: An individual to whom personal data pertains.

3. Data Collection

We collect personal data for the following purposes:

• Identifying and verifying applicants for digital loans.
• Assessing creditworthiness.
• Processing loan applications.
• Servicing and managing loans.
• Complying with legal and regulatory requirements.

We may collect the following types of personal data, among others:

• Contact information (name, address, email, phone number).
• Financial information (income, expenses, credit history).
• Identification information (government-issued ID).
• Employment and income details.
• Information related to loan transactions.

4. Legal Basis for Processing

We process personal data on the following legal bases:

• To perform the contract with the data subject (e.g., processing loan applications).
• To comply with legal obligations (e.g., regulatory reporting).
• Based on the data subject's consent when required.
• For legitimate interests (e.g., fraud prevention, risk assessment).

5. Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest.
• Regular security assessments and audits.
• Access controls and authentication.
• Employee training on data security.

6. Data Sharing

We may share personal data with the following parties:

• Lending institutions and financial partners.
• Credit bureaus and reporting agencies.
• Legal and regulatory authorities.
• Service providers who assist with loan processing.

We ensure that third parties have adequate data protection measures in place.

7. Data Subject Rights

Data subjects have the following rights:

• Right to access and rectify personal data.
• Right to erasure (where applicable).
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Right not to be subject to automated decision-making.

To exercise these rights, please contact our Data Protection Officer (DPO) at [DPO contact details].

8. Data Breach Response

In the event of a data breach, we will notify affected data subjects and relevant authorities as required by law.

9. Policy Updates

We will regularly review and update this policy to stay compliant with data protection regulations. We encourage data subjects to periodically review this policy for any changes.

10. Contact Information

If you have any questions or concerns about this policy, please contact our Data Protection Officer (Amit Khanna) at 0120-4832057/0120-3229778