Terms and conditions

Please review the Terms and Conditions before proceeding.

By clicking "I agree" or "I accept," or by downloading, installing, or using the services, you are indicating your agreement to the terms and conditions outlined in this document. If you do not agree to these terms and conditions, please refrain from clicking "I agree", downloading, installing, or using the services. This is a legally binding agreement between Ayaan Finserve India Pvt Limited and yourself.

DEFINITIONS:

The term "Application" refers to the mobile app and website developed by our company, designed to provide end-users with access to AFI- Dhanvriddhi. "Lender" refers to Ayaan Finserve India Pvt Ltd. The lender is responsible for approving, processing, and disbursing loans to customers through our platform. "We" refers to Ayaan Finserve India Pvt Ltd, a Delhi-based NBFC.

The term "loan" refers to the financial assistance that you can apply for through our Platform. The loan is approved and provided by the Lender, subject to specific terms and conditions. The "Loan Agreement" denotes the agreement between the Lender and the customer, which may be in physical or digital form. The "App" represents the mobile app and website regularly made available to end-users.

Accuracy, correctness, and completeness. The "outstanding amount" encompasses the loan, interest, and fees owed by you to the Lender on the due date. The "Platform" refers to both the mobile app and website. The "services" pertain to the Lender's ability to grant, approve, and provide short-term loans through the platform. "Third-party platforms" are social networking sites such as LinkedIn and Facebook. "User data" refers to any information, documents, or materials provided by you to our company. Finally, the "Website" corresponds to our company's online platform.

SERVICES:

Our Services allow you to apply for a loan if you meet the requirements specified within the app. By utilizing our service, you acknowledge and agree that our company is responsible for collecting, verifying, tracking your location, confirming, and validating the User Data, Documents, and any other information required by the Lender to approve the loan. You grant the Lender permission to allow our company to collect and store your User Data through the mobile app and website Application Form available on the Platform.

To access the Services, you will need to register and log in through your third-party platform account. During the application process, you will be required to submit and upload user information using the mobile app and website form. This information includes your name, email address, gender, and date of birth. Additionally, you will need to provide a password, a photograph, a contact number, your mobile phone number, and your login credentials from the third-party platform. This information also encompasses financial details such as bank statements, income, bank account numbers, PAN cards, data necessary for customer compliance, data from credit information companies, and any other relevant information important to you. By signing up for these Services, you authorize us to import your personal information from other platforms. You acknowledge that we may request updates on your personal information periodically to ensure a The Company undertakes all actions on your behalf with your explicit permission and strictly adheres to non-discriminatory practices. By granting permission, you authorize the Company to request your credit information from one or more credit information companies as required. Once you have verified and uploaded your User information and/or other relevant information in the MOF (mobile app and website Application Form), the Company will proceed with the necessary verification procedures. Upon successful verification, you may become eligible for loan approval by the Lender, subject to the lender's specific eligibility criteria and conditions. Subsequently, you will be required to complete additional forms such as the ECS (Electronic Clearing Service) or NACH (National Automated Clearing House) mandate, provide a check, or any other documentation requested by the lender. The Company may also collect physical documents, including signatures, that are essential for approval and processing. Once the required documents have been collected, the lender will disburse the loan amount in accordance with the terms outlined in the loan agreement.

The approved loan amount will be disbursed to you based on the instructions provided in your mobile app and website application. It is your responsibility to repay the loan amount to the lender on the specified date(s) indicated in your mobile app and website Application Form.

Furthermore, you acknowledge and agree that the Company retains the right to track your location while you are utilizing the Services, even after you cease using the Services, uninstall the mobile app, or delete any related components. This tracking will continue until you have fulfilled all your obligations, including settling the outstanding amount owed to the Lender. You also consent to the Company's ongoing location tracking in the event that you discontinue using the Services, uninstall the mobile app, or cease utilizing any other associated features.

In the event that you uninstall or discontinue using our Services, you are still responsible for settling any outstanding amounts. It is important to note that you are solely accountable for any actions taken using your User Account, and the Company cannot be held liable for any consequences arising after your use of the Services. You agree to maintain the confidentiality of your User Account and are required to possess compatible devices and an internet connection that are compatible with the Platform and Services. The Company reserves the right to reject or approve your registration without prior notice. When you register, the Company stores your User Data. You are not required to log in each time you access or use the Platform. By agreeing to these Terms, you grant us permission to track, download, and utilize your User Data, including Personal Data, for authentication purposes and to facilitate updates to your credentials.

LICENCE:

To utilize the Services, you must download and install the app. By accessing and using the Services, you confirm that you are of legal age and possess the ability to understand, agree to, and abide by these Terms. You are granted a limited right to download, install, access, and use the App on your mobile phone, tablet, or other compatible devices. While the Company reserves the right to provide maintenance and support, it is not obligated to do so. You have the option to subscribe to updates and upgrades through the Online Stores. However, if you choose not to update or upgrade, certain features or functions may not be available to you. It is important to note that the App is licensed to you, not sold, and you may only use it in accordance with these Terms.

RESTRICTIONS:

By using our Platform and Services, you agree to the following terms and conditions: You must not engage in fraudulent activities or misuse the Platform for illegal purposes. Copying, selling, or reselling any part of the Platform is strictly prohibited. Additionally, you are not allowed to upload prohibited content or engage in behavior that is harmful, threatening, abusive, harassing, or offensive. Impersonating others or manipulating content origins is prohibited. Unsolicited advertising, spam, or any form of unauthorized solicitation on the Platform is not allowed. Uploading or distributing malicious software or engaging in activities that disrupt or damage the Platform or associated networks is strictly prohibited. You must also comply with all applicable laws and regulations.

Don't upload anything that contains software viruses or any computer code, files, or programmes that are designed to disrupt, damage, or limit the performance of any computer software, hardware, or telecommunications equipment available on the Platform. Don't do anything that stops people from talking to each other or participating in live discussions. Don't try to sabotage the Platform, any networks connected to it, or any rules and regulations that these networks have set. And don't break any laws or regulations that have the force of law, either intentionally or unintentionally.

CONTENT AVAILABLE:

Please note that while using our Platform, we do not make any warranties regarding the available content, including data files, text, software, audio files, images, or videos. We are not responsible for any content posted or made available through the Platform, unless specifically stated otherwise in these Terms.

PROPRIETARY RIGHTS OF THE COMPANY:

By registering with us, you grant us full rights, including intellectual property rights, to the content and Platform. You also agree to respect and use any logos, service marks, or trademarks associated with our Platform. Unauthorized use of such intellectual property may violate applicable laws. Please be aware that your registration implies your commitment to utilizing our services.

LINKS TO THIRD-PARTY SITES:

The Platform may contain links to external websites owned and operated by third parties that are not affiliated with us. Please note that these third-party sites are independent of the Platform and beyond our control. We do not provide any representations or warranties regarding the content of these sites. The inclusion of these links is solely for your convenience and does not imply endorsement by the Company. Your decision to access or utilize these sites is entirely at your own discretion, and the Company bears no responsibility in this regard.

Third-Party Advertisements:

The presence of third-party advertisements on the Platform does not indicate our endorsement or recommendation of the advertised products or services. If you are interested in any of these offerings, it is advisable to directly engage with the respective advertisers to obtain the necessary information. Please be aware that any interactions or transactions you have with third-party advertisers are your sole responsibility, and the Company cannot be held liable for any outcomes or consequences arising from such interactions.

ANCILLARY SERVICES:

The Platform may provide additional services, such as chat rooms, blogs, feedback and review sections, and other periodic offerings. These services are either operated by us or by third parties acting on our behalf. It is strictly prohibited to use these services, or permit others to use them, for any illegal activities, including defamation, abuse, harassment, stalking, threatening behaviour, racism, or any other violation of legal rights. The Platform may also feature advice, opinions, and statements from experts or analysts. However, we do not guarantee the accuracy or reliability of such content. It is your responsibility to assess the legitimacy and usefulness of any advice, opinion, service, statement, or information provided on the Platform before relying on it. The information presented on the Platform does not constitute legal, financial, tax, investment, or any other form of professional advice. It is of a general nature and does not pertain to specific circumstances. We reserve the right to modify, edit, alter, or delete any information on the Platform at our discretion, and we shall not be held liable for any claims or losses arising from such changes. Nothing on the Platform should be construed as a recommendation, and we do not warrant that the use of any content on the Platform will not infringe upon any patents or other rights.

TERMINATION:

The Company reserves the right to terminate these Terms under specific circumstances, including but not limited to:

• Your violation of any of these Terms.• Our legal obligations.• Our decision to discontinue providing the Services or operating the Platform.• Expiration of your license to use the App.• Failure to settle the outstanding amount may result in the Company continuing to monitor your activities even after the termination of these Terms or the uninstallation of the App until all debts, including the outstanding amount, are fully paid. Failure to make the necessary payments will result in the forfeiture of all rights and licenses granted under these Terms, and you must immediately cease using the Platform and Services while fulfilling your outstanding obligations.

Please note that the above information has been summarized for clarity and convenience. For a comprehensive understanding of the Terms and Conditions, we strongly advise reviewing the entire document. If you have any questions or concerns, please feel free to contact us.

Disclaimer of Warranties:

By utilizing the Services and Platform, you acknowledge and agree that you are doing so at your own risk. The Services and Platform are provided on an "as is" and "as available" basis. The Company does not provide any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights. Any materials downloaded or acquired through the Platform are solely at your discretion and are subject to your own risk. You are responsible for any damages to your computer system or loss of electronic data resulting from the download of such materials. If you rely on advice or information from the Company, whether provided in writing or orally, and subsequently use the Services or Platform, you assume full responsibility for any misuse or abuse of the Services. The Company shall not be held liable for any damages arising from the use of the Services that are not explicitly stated in these Terms. We do not guarantee that the Content will be comprehensive, complete, or accurate, nor do we guarantee that the Services or Platform will be consistently available, rapid, secure, or free from errors. Furthermore, we do not guarantee the accuracy or reliability of the results obtained from the use of the Services or Platform.

Indemnity:

By agreeing to this Agreement, you agree to indemnify and hold harmless the Company, its subsidiaries and affiliates, officers, employees, agents, co-branders, other partners, and representatives from any third-party claims or demands, including attorneys' fees, arising from: (i) your failure to comply with these Terms. (ii) your infringement of other users' rights. (iii) your unauthorized use or misuse of the Platform or Services. (iv) any violation of applicable laws and regulations.

Limitations of Liability:

You acknowledge and accept that the Company, its directors, employees, agents, or service providers shall not be liable for any damages, whether direct, indirect, incidental, special, consequential, or exemplary (even if the Company has been advised of the possibility of such damages), arising from: (a) the non-use or inability to use the Services; (b) the inability to access the Platform; (c) delays in the provision of Services or unavailability of the Platform; (d) performance issues or failure to meet expectations; (e) damage or virus infection to your computer or other devices resulting from the use of the Platform or downloading materials from the Platform; (f) server issues or other problems related to the Services.

Force Majeure:

Notwithstanding anything to the contrary, the Company shall not be held liable, under any circumstances, for any damages, losses, or disruptions suffered by the Platform due to the non-delivery of the Services, directly or indirectly, as a result of natural events, forces, or causes beyond the reasonable control of the Company. Such events may include, but are not limited to, internet failure, computer equipment failure, telecommunication equipment failure, changes in regulations imposed by the Reserve Bank of India or any other government body, riots, storms, civil disturbances, electrical failure, floods, and other similar occurrences.

Cancellation & Refund Policy:

By using our Services, you agree to our Cancellation & Refund Policy. Please take a moment to familiarize yourself with the details below, outlining our commitment to fairness and customer-centric practices.

(i) Pre-Disbursement Cancellation: Cancellation is allowed if the loan has been sanctioned but not disbursed. (ii) Cancellation After Disbursement: If the applicant wishes to cancel the service after loan disbursement within 24 hours, the principal amount must be repaid. (iii) Refund of Excess Payments: Any Excess payments made will be refunded within 5-7 days after the reconciliation of loan repayment. (iv) The company will not allow multiple partial payments. Any partial payment of a loan, including those towards foreclosure, must be made in a single transaction, covering both the principal and the interest accrued up to that day.

Privacy Policy:

We collect, share, and process Personal Information in accordance with our Privacy Policy, which outlines the purposes and practices of our data handling procedures. For detailed information, please refer to our Privacy Policy available on our website. Changes: The Company reserves the right to update these Terms and any associated information on the Platform at any time. Such updates shall become effective immediately upon their posting. By continuing to use the Services or Platform after these updates have been made, you acknowledge and accept the revised Terms as your ongoing agreement.

Choice of Law and Jurisdiction:

This Agreement shall be construed as a legally binding contract and shall be governed by the laws of the State of India, irrespective of any principles of conflict of laws. The Parties agree that any disputes arising from or in connection with this Agreement shall be exclusively resolved by the courts located in the State of Delhi.

Miscellaneous:

By using our Services, you agree to the Terms and Loan Agreement, mobile app and website Application Form, and Privacy Policy. These documents constitute the complete agreement between you and the Company. The Company retains the right to enforce any rights and provisions outlined in these Terms, even if they have not been exercised previously. Any claims or causes of action arising from the Services or Terms must be filed within one year from the date of first use, or they will be deemed permanently barred. If any part of the Terms is deemed invalid by a court, the remaining terms will continue to be upheld to the fullest extent.

Violations:

If you encounter any concerns or complaints regarding these Terms, please don't hesitate to reach out to us at info@afiloans.co.in We are committed to addressing any issues promptly and ensuring your satisfaction.